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Posts Categorized: Communication

Coordination in Organizations – Lessons from Human Body and Nature

By Ajay Kumar Handa In Assessments, Cases, Coaching, Communication, Effective Parenting, Leadership, Management, Photography, Spirituality Posted January 25, 2016 No Comments

Success needs coordinated efforts. Organizations need to learn coordination from nature and human body. These two are God’s finest examples to draw lessons from. We know of successful and progressive organizations, also do we know of unsuccessful ones. Harmony, equilibrium, alignment and order indicate one set of companies while conflict, disarray and chaos would tell story for another set.

Every system has a soul. Human soul is symbolic of collective consciousness, performs no function yet carries imprints of our thoughts and deeds from one birth to another. Similarly organizations have their values, culture and tenets ingrained in their day to day practice

Let’s see how human body functions in coordination. The blood that heart pumps is purified by kidneys, while lungs oxygenate it. Heart speeds up the supply of blood by beating faster if body so requires while we exercise. Near one dozen systems like nervous, respiratory, circulatory, digestive, endocrine etc. work in tandem such that each serves the common purpose of keeping the body healthy. On any single day our blood travels 168,000,000 miles. Some 100 billion nerve cells are busy with 10 quadrillion functions per second. The number of veins and cells in trillions are mind boggling. A single organ failing to deliver its function impacts the whole system. Diabetes is nothing but failure of pancreas to produce insulin. We all know how diabetes affects kidneys, eyes and other organs and systems if left untreated. Thus, what is true for human body is true for the organization. A single department or desk failing in its function could fail the entire organization. It is important to remedy the error quickly. Just like those in pink of health have all organs working at their best, so have the best organizations their staff and systems work.

Coordination is the essence of management, and who better to teach it to us than nature itself. While managements have to put in concerted efforts to coordinate, nature needs no effort as such. Coordination as quality is inherent in its very being. It is a great team work among sun, sea, earth, wind, clouds, rains and crop. You can remove none out of the link, each working in unison with the other. The balance among them sustains life on earth. Timelines ensure rains in monsoon and snowfall in winter. Disruptions in the cycle cause drought and floods. Flora and fauna are like companies and clients, inter-dependent on each other.

Coordination integrates synergies in organizations and unleashes exponential energy uplifting business, employees and society at large.

Let us mind our language

By Ajay Kumar Handa In Communication Posted April 29, 2015 No Comments

Of all sense organs, tongue has maximum bearing on our life. It is the instrument to health and social wellbeing. Life gets beautiful if tongue is restrained. Driven by taste and Indulgence we invite multiple diseases – gastritis, diabetes, hypertension, obesity and so on. Using tongue to abuse others costs us respect, culture, social acceptance and mental agony.

Control of tongue and thus speech is essential. One slip of tongue by Draupadi( the wife of Pandavas) caused the battle of Mahabharata. When Duryodhan (the son of Blind King Dhritrashtra) stepped into the pond in Pandava’s palace, mistaking it to be normal floor, she uttered sarcastically “blind son of a blind father”.

Tulsidas in the scripture Ramcharitmanas has pronounced slander as the biggest sin, yet most of us do not mind our language while we talk.

We must choose our words carefully because they tell our:

1. Upbringing (Samskaras)
2. Character
3. Intelligence
4. Mental Balance
5. Etiquette
6. Wisdom
7. Class
8. Reality (Introduction)

It is hence important that,

a) we speak the truth,
b) we speak humbly (with compassion and respect for others),
c) we speak relevant,
d) we speak to the point,
e) we speak without prejudice and pretence,
f) we speak timely,
g) we speak fearlessly.

One needs to understand that abuse in a discussion indicates bankruptcy of ideas. Instead of exploring solution to a problem, we fall prey to “me right you wrong syndrome”. Instead of losing temper and language, one should raise the quality of one’s argument. At workplace, you know the merit of an employee by the content of mails in his sent box. Employers have begun to screen and assess candidates on the basis of their posts on social media. Recruitment and selection process has undergone big change in recent times.

Our development lies in self –audits. The communication development tool is simple. Every day one should,

a) identify one slip made in communication,
b) reframe the same with positive content and tone,
c) resolve to practice correction the following day.

Let us create a world where flow of communication between citizens is positive and healthy.

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